Privacy Policy

Last updated: August 26, 2024

1. Introduction

SF Coder Apps ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS platform and tools.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

  • Name and email address when you register
  • Payment information for premium subscriptions
  • Communication preferences and support requests
  • Profile information you choose to provide

2.2 Usage Information

We automatically collect information about your use of our services:

  • Tool usage statistics and frequency
  • File processing history (metadata only)
  • Login and session information
  • Device and browser information
  • IP address and location data

2.3 File Data

When you use our tools, we temporarily process your files to provide the requested service. We do not permanently store your files or their content unless explicitly required for the service.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and manage subscriptions
  • Send technical notices and support messages
  • Analyze usage patterns to enhance user experience
  • Prevent fraud and ensure platform security
  • Comply with legal obligations
  • Communicate about new features and updates

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, processing payments, or providing customer support.

Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect our rights and safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security audits and updates
  • Limited access to personal information on a need-to-know basis
  • Secure file processing with automatic deletion

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide services and fulfill legal obligations:

  • Account information: Until account deletion or as required by law
  • Usage logs: Up to 2 years for analytics and improvement
  • Payment records: As required by applicable tax and accounting laws
  • Processed files: Automatically deleted within 24 hours

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your information in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Limit how we process your information

To exercise these rights, please contact us using the information provided in the Contact section.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze site traffic and usage patterns
  • Improve platform performance

You can control cookies through your browser settings, but disabling them may affect platform functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@sfcoderapps.com

Address: SF Coder Apps Privacy Office

123 Tech Street, Suite 100

San Francisco, CA 94107

Phone: +1 (675) 129974